Accessibility Statement
At Nova 51 Chillies, we want everyone to enjoy our website and shop with confidence.
We believe in creating an online space that is welcoming, easy to use, and accessible to as many people as possible.
If you ever experience difficulty using our website, please let us know — we’re here to help.
Our Commitment
We aim to make our website accessible and usable for all visitors, including those with:
- visual impairments
- hearing impairments
- motor or mobility challenges
- cognitive or neurodiverse needs
- use of assistive technologies (screen readers, keyboard navigation, etc.)
We follow best practices and strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA where reasonably possible.
What We're Doing
To support accessibility, our website includes:
- Clear, readable text
- Logical page structure and headings
- Alternative text for images
- High-contrast colour combinations (where possible)
- Mobile-friendly page layouts
- Keyboard-friendly navigation
- Simple, easy-to-understand content
Because our store is hosted on the Webador.com platform, we also benefit from their built-in accessibility features.
Ongoing Improvements
We’re always working to make accessibility better.
This includes:
- Regular reviews and updates
- Fixing issues as we find them
- Updating design and content to improve readability
- Testing with common assistive tools
If you find a problem, we genuinely appreciate you letting us know.
Need Help?
If you're having difficulty with any part of our website or online shop, please reach out:
info@nova51chillies.co.uk
We can help with:
- placing orders
- accessing product information
- understanding ingredients and allergens
- navigating the website
- or anything else you need
We aim to respond as quickly as possible.
If You Use Assistive Technology
If you use a screen reader, speech-to-text tool, magnifier, or other assistive devices and encounter an issue, please include:
- the page you were on
- what you were trying to do
- any error or difficulty you experienced
This helps us fix the problem quickly.
Accessibility Feedback
Your feedback helps us improve.
If there’s something we could do better, we’d love to hear from you.
info@nova51chillies.co.uk